Case management services are a covered no-fault insurance benefit if you or a family member is seriously injured in an auto accident. Typically, a case manager is utilized when the injured party suffers a brain injury, has severe or complex medical issues to manage, or is elderly or a young accident victim. An injured person has the right to hire their own case manager and is not required to utilize the insurance company's case manager.
It is recommended that an accident victim hire their own independent case manager.
Case managers will advocate on your behalf and assist in managing your medical needs including the following services:
Communicate with the insurance company
A case manager should be able to effectively communicate with the insurance adjuster, including providing the necessary prescriptions to expedite processing of your no-fault insurance claims.
Educate you and your family about your diagnosis
Your case manager helps you understand your diagnosis so you can make informed decisions.
Maintain communication
To ensure that your medical doctors, treatment team, and the adjuster are on the same page.
Help you transition to different care levels
As you move from different levels of care depending on your ongoing treatment, your case manager helps you understand and prepare for coming changes.
Coordinate paperwork and documentation
Paperwork can be overwhelming. Your case manager coordinates paperwork with providers and insurance companies, ensuring timely communications, correctly filled-out forms, and organized record-keeping.
Assist with scheduling your appointments
Your case manager reduces the stress of scheduling appointments with multiple medical and rehabilitation providers.
Schedule transportation and care services
A case manager can schedule and coordinate necessary medical transportation services.
Accompany you to medical appointments
Your case manager is there to support you, advocate for you, and provide explanation of clinical plans of care and doctor recommendations.
Manage treatment needs
Assist with purchasing available medical equipment, planning home modifications, and purchasing a modified van if necessary.
Get Legal Help With Your No-Fault Benefits
If you have questions regarding your no-fault benefits or a personal injury claim, please contact Logeman & Iafrate, P.C. at (734) 994-0200 for a free consultation. Our experienced attorneys have been helping accident victims recover the compensation they need and deserve for over 45 years.
Frequently Asked Questions
Find answers to what matters most about your case and how we work.
What is a case manager in auto accident cases?
A case manager is a professional who advocates on behalf of injured accident victims, coordinating medical care, managing insurance communications, and helping navigate the complex recovery process. They are particularly valuable for brain injury victims, those with complex medical needs, or elderly and young accident victims.
Do I have to use the insurance company's case manager?
No, you have the right to hire your own independent case manager. It is recommended that accident victims hire their own case manager rather than using the insurance company's case manager to ensure your interests are prioritized.
Are case management services covered by no-fault insurance?
Yes, case management services are a covered no-fault insurance benefit if you or a family member is seriously injured in an auto accident. This means the insurance company should pay for these services as part of your no-fault benefits.
What services does a case manager provide?
Case managers provide comprehensive support including: communicating with insurance companies, educating you about your diagnosis, coordinating with medical providers, helping with care transitions, managing paperwork, scheduling appointments and transportation, accompanying you to medical visits, and assisting with medical equipment purchases and home modifications.
When should I hire a case manager after an auto accident?
You should consider hiring a case manager if you suffer a brain injury, have severe or complex medical issues to manage, are elderly, or if the accident victim is young. A case manager is most beneficial when medical needs are extensive and coordination between multiple providers is necessary.
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James A. Iafrate
Partner
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"Adrienne Logeman is an exceptional auto injury attorney. Adrienne put me at ease and explained every step of the process. She was composed, professional, polite and extremely competent. The jury returned a unanimous verdict in our favor. I could not have asked for better representation and care. I am very thankful for her. An incredible experience."
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Joannie E.Jim was always available when we needed him to answer questions!
"Jim handled our case resulting from a very bad automobile accident. Both my husband and I were injured. He is very personable and efficient. He came to our home to get the details of the accident and continued to provide excellent handling of our case to the end when he reached an excellent settlement for us. We feel we became friends during this whole process."
Joan F.I cannot recommended them highly enough!
"I'm so grateful to Logeman & lafrate for taking care of my legal needs for my case. The entire staff are exceptional, professional, communicate well during the entire process."
D JuneBy far the best lawyer I've ever had!
"I had the pleasure of Jim Iafrate representing me. He was professional, had excellent communication skills and is trustworthy. He always kept me up-to date, was responsive and worked diligently. His abilities enabled us to settled my case in a timely manor. Thanks for your hard work Jim!"
Lana D.I can not say enough about this firm they continue to advocate for me!
"I was in 2 different catastrophic car accidents. Jim Iafrate has been my attorney for many years. I can say that without a doubt he is the best attorney in this field. Jim and his staff are professional and compassionate. I highly recommend him to anyone looking for a attorney that has been in a car accident. Jim will go above and beyond for his clients."
Debra Q.My wife and I strongly recommend this law firm and are grateful for all their efforts.
"The attorneys at Logeman,Iafrate and Logeman were absolutely fantastic and professional in handling our case from a severe automobile accident. They provided constant support and guidance in making sure all of our medical needs were met. The staff at this firm was so helpful in all aspects of the case and subsequent trial and settlement."
Vince G.I know that we can always trust their advice!
"I work with individuals that have suffered a brain injury because of an auto accident. This law practice has always been an amazing resource for them. They always put their clients first and I know that we can always trust their advice."
Courtney W.I would recommend James and his office to anyone!
"James and his team worked right beside our entire family during the whole process and even after. James was always available and fought hard to get my family what we deserved. He didn't back down and was uplifting through the entire process. Not only was I proud to have him as our lawyer, we were even prouder that we can now call him a friend."
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